Trimbles Hair Design

Cancellation policies are never fun; however,  much like a doctor’s surgery we have many bookings. Subsequently, late rescheduling and no shows ultimately results in other clients missing out on appointment opportunities and disrupts the work schedule for the stylist. We do our very best to accommodate your schedule.

As a courtesy we send out an sms reminder the day before your appointment, reminding you of your appointment date and time.

• In order to avoid incurring unnecessary costs and as a matter of common courtesy, we request that you provide us with at least 24 hours notice for all cancellations and/or rescheduling. If you fail to turn up for your scheduled appointment, as a ‘no show’ you will be charged in full for the services you originally booked for.
• In order to avoid incurring unnecessary costs and as a matter of common courtesy, we request that you provide us with at least 24 hours notice for all cancellations and/or rescheduling. 

If you are looking to re-schedule your appointment and do not provide a minimum of 5 hours notice you may be required to pay a late service charge fee of $15. If you fail to turn up for your scheduled appointment, as a ‘no show’ you will be charged in full for the services you originally booked for, if applicable your gift voucher will be voided, and any deposit paid will be retained.